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Hiring a Contractor

Quality installation is a core part of the roofing equation. IBHS and the National Roofing Contractors Association (NRCA) recommend these steps for choosing the right roofing professional.

  • Check for a permanent place of business, telephone number, tax I.D. number and, where required, a business license.
  • Request verification of professional liability insurance.
  • Look for a company with a proven track record; ask for and check client references and request a list of completed projects.
  • Verify whether the contractor is properly licensed or bonded.
  • Insist on a written proposal. The proposal should include complete descriptions of the work and specifications, including approximate start and completion dates and payment procedures.
  • Check to see if the contractor is a member of any regional or national industry associations, such as NRCA.
  • Call your local Better Business Bureau to check for any complaints that have been filed.
  • Have the contractor explain his project supervision and quality control procedures.
  • Carefully read and make sure you understand any roofing warranty offered; watch for provisions that would void the warranty.
  • Remember, price is only one criteria for selecting a roofing contractor. Professionalism and quality workmanship also should weigh heavily on your decision.
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