3 Steps to Becoming a Certified FORTIFIED Service Provider

To be listed in the FORTIFIED directory, evaluators, roofing contractors, and professionals must maintain an account with ProfileGorilla to provide up to date documentation showing they meet provider eligibility requirements.

Step 1

Submit Prequalification Form

Step 2

Complete Training & Pass the Exam

Step 3

Get Started with FORTIFIED

Step 1 – Submit Provider Application

Start your journey to becoming a certified FORTIFIED provider by completing the prequalification form through ProfileGorilla.

You’ll enter your contact details and upload credentials that demonstrate you meet the minimum eligibility requirements outlined in the provider handbook.

FORTIFIED Roofing Contractor Handbook
FORTIFIED Evaluator Handbook
FORTIFIED Professional Handbook

Once
submitted, ProfileGorilla will review your documentation and confirm your eligibility.
 

Step 2 – Complete Training & Pass the Exam

Visit FORTIFIED Wise University and take the online training course that matches your role—whether you’re a roofing contractor, evaluator, or design professional—and your region (hurricane or high-wind). 

After completing the course, pass the certification exam with a score of 85% or higher.
Once you pass, you’ll receive an email with your score and certificate (keep this for your records). Within a few days, you’ll also get a confirmation email with your official FORTIFIED Provider ID number. 

Note: Training and exam must be renewed every three years. 

Step 3 – Get Started with FORTIFIED

With your FORTIFIED certification and Provider ID in hand, you’re ready to get started. 

Promote Your Services: Access approved logos, key messaging, and sample marketing materials to showcase your expertise.   
Marketing Resources 

Review Technical Standards: Familiarize yourself with the FORTIFIED Standard, checklists, technical bulletins, calculators and standard details. 
FORTIFIED Technical Resources 

For Evaluators: Set up your account in FOCUS, the FORTIFIED evaluation software. 
Click for more information on FOCUS  

ProfileGorilla maintains the FORTIFIED Provider Directory 

IBHS partners with ProfileGorilla, the insurance industry’s largest pre-vetted service professional network, to manage the FORTIFIED Provider Directory. While IBHS sets the certification requirements outlined in the provider handbooks, ProfileGorilla uses its PreQual+ Credentialing Solution to maintain the directory, track credentials, and notify providers when documentation is missing or expired. 

ProfileGorilla brings extensive experience managing contractor networks for organizations like Alacrity Solutions, Hancock Claims Consultants, First Choice Repair Network, and the My Safe Florida Grant Program—making them a trusted partner for FORTIFIED’s growing provider network. 

ProfileGorilla makes credentialing easy

ProfileGorilla simplifies the process by working directly with your insurance company and licensing agency to collect, review, and store your eligibility documentation, then securely delivers it to IBHS. This allows better tracking for FORTIFIED and means less time, for you, spent collecting and submitting documentation to maintain your certification. All certified FORTIFIED providers are required to utilize this service.

ProfileGorilla delivers top-notch service at minimal costs.

IBHS incurs the costs to set up your initial ProfileGorilla account. For FORTIFIED evaluators and professionals, there are no additional fees. 

For roofing contractors, ProfileGorilla and IBHS provide a lead-generating and vetting service that puts qualified customers into our roofing contractors’ pipelines. Homeowners provide contact information to ProfileGorilla and select their top choice roofing company. ProfileGorilla shares the contact information with that company. If, after contacting the customer, the roofing contractor accepts the lead, ProfileGorilla charges the FORTIFIED roofing contractor a $25 fee. 

Stay In The Know

Do you want to keep up with the latest resiliency research? Would you like timely tips and reminders to keep your home safe from Mother Nature? Are you interested in the science behind the FORTIFIED standard? Then, sign up for customized emails to learn more.

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